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Frequently Asked Questions

Quick answers to common questions about pet adoption

How long does the adoption process take?

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The adoption process typically takes 3-7 days from application to approval. This includes application review, reference checks, and a meet-and-greet with your chosen pet. We prioritize finding the right match over speed.

What are the adoption fees and what do they cover?

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Adoption fees range from $150-$400 depending on the pet's age, breed, and medical needs. Fees cover spay/neuter surgery, vaccinations, microchipping, health screening, and initial veterinary care.

Can I return a pet if it doesn't work out?

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We offer a 30-day trial period for all adoptions. If the match isn't right, you can return the pet for a full refund. We also provide ongoing support and training resources to help ensure success.

Do you have puppies and kittens available?

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Yes! We regularly have puppies and kittens available for adoption. However, we also encourage considering adult pets, who are often house-trained, calmer, and their personalities are already established.

What if I rent my home?

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We require landlord approval for all renters. You'll need to provide written permission from your landlord stating that pets are allowed. Some properties have breed or size restrictions that we need to verify.

Are the pets vaccinated and spayed/neutered?

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Yes, all pets are fully vaccinated, spayed or neutered, and microchipped before adoption. We provide complete medical records and health certificates for every pet.

Can I meet a pet before applying?

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Absolutely! We encourage meet-and-greets with pets you're interested in. You can schedule a visit through our platform or visit our partner shelters during their open hours.

What support do you provide after adoption?

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We provide lifetime support for all adopted pets! This includes training resources, behavioral advice, veterinary referrals, and a 24/7 emergency hotline. We're committed to your success.

Visit Our Location

Come meet our team and see our facilities

📍 PawConnect Headquarters

123 Pet Haven Lane, Animalville, AV 12345

We're open Monday-Friday 9AM-6PM and Saturday 10AM-4PM

Interactive map integration available